Hello and welcome to big foot restoration repair. We’ll cover some wandered, damage Denver jobs that we’d run into over the course of the week or the last month and discuss what happened and what we did to make a very happy client. Um, we had one earlier this week that we, uh, got a call. Sometimes we hate to be in a 24, seven business, but it’s kind of what we do, but it’s called came in on the 3rd of July, so right before the holiday weekend, about four clock. So when everybody’s ready to go home, sometimes that’s what happens. But we, we understand it’s our nature. And your, in the water damage Denver business, you know that you can get a call at any time. And these clients usually don’t want to wait until the following day or the, you know, when Monday comes around or anything like that. So we have to get out there and take care of them right away. So this particular water damage, Denver job, uh, was a flooded basement, uh, affected, uh, five rooms in total. So

beer

or damaged job,

Jeremy,

the worst there. And see what, uh, what caused it, makes sure the water is stopped or anything like that and try and figure it out going from there. So, um, this particular job was difficult. Um, and that, uh, the water damage Denver issue was, was a little bit more difficult to figure out what was, where the water was coming from. Usually a broken pipe, water’s gushing out of the wall or a, you know, a toilet overflowed. It’s, you know, it’s wet around the bathroom and stuff like that. So, um, groundwater, water coming in through the foundation, you generally can see, um, a dry wall area that’s affected at a certain level, three, four feet and then it kind, um, get smaller. But this one seemed to affect the middle of the main room. I wasn’t around the edges or anything like that. So this particular water damage, Denver job, uh, had us kind of stumped.

We had them re reenact what we thought it could be. Um, usually a pressure line, like most water that took up, you find that pretty quick. But, so we had them, she said she came down at 11:00 PM the night before, came down once again at eight in the morning and is kind of where we found it. So she did some, did some calling and, and had one of the agents recommend us. So we, we got out there and that’s how we got involved. So that’s kind of what we had. We asked, she said she had the dishwasher going, so we had asked her to turn that back on, ran that, removed some ceiling tiles to see. Uh, when we did this, we were able to see right up into kind of the, uh, the dishwasher area or the sub floor to that. Um, we didn’t see anything, any water or anything like that. So we asked that she go ahead and flush the toilet. So on this particular water damage devore job, we haven’t go through the scenario of what, what could have happened. So move to the, the flushing of the toilet, nothing running of showers, nothing.

Um, [inaudible]

so your sprinkler system was that running the night before? They said it was. So we had them turn that on and run it for a period of time. They said they had a couple sprinkler heads on a particular zone that just didn’t seem to have the pressure. So with sprinkler systems that is, um, these particular water damage, Denver issues can be tricky because they only get pressurized or filled when the water is turned on and so, um, it can have a leak but only when it’s running. So we had them do that, turn that on and nothing, um, the zone that they said was affected or didn’t have that much pressure was clear across the other side of the, the house. So it had to have kind of passed underneath the three car garage and then the foundation of the house. So very unlikely that that’s where it came from.

But when you, you’re not real 100% sure on anything, you have to look at all different scenarios. So this particular water damage Denver job, um, had a stump. So we went ahead. One of our techs, uh, went ahead and just started extracting at least we could, uh, attack, you know, get the wet carpet and, and pad extracted. So on this particular one, the water seemed very fresh and didn’t have the odor of, of a, a groundwater issue. So, you know, doing it so long and being experienced, you get a feel for ya. It’s groundwater. I just kind of has a smell to it, a color to it. Um, like I said, more times than not you’ll have a foundation issue, uh, where you can clearly see how it came into the home. But, um, so this one we felt comfortable that it was this particular water damage, Denver, a job that we felt comfortable that it was an internal issue. Um, so we went ahead and just started. Um, first thing it was, you know, a lot of clients just don’t know what to do. So, um, we had to pretty much vacate, vacate and

move all the furniture out of these rooms and uh, it makes the job easier for us and then it’s able for us to pull the carpet back and get access to the pad and go from there. So we had to go ahead and, and condense all the furniture clear out. We cleared out three rooms and then the other two rooms were kind of a hall and, and part of, uh, a rec room. So we condensed everything into the rec room.

Okay.

How before doing anything. So we had some con content manipulation on this particular water damage Denver job, which is very common. So when it had did that, uh, got our truck managed system set up to where we can extract some water. So what we do first is on most of these water damage Denver jobs is extract on the surface of the carpet. Um, you know, that’s majority of the water will be

uh,

right there as far as it’s affecting the carpet. So we’ll run a pass over all of that. We’ll pull the carpet back and then the pad is very similar to a sponge. It just absorbs all the moisture. So on this particular water damage, Denver Job, the pad was, it was really affected. It always, you know, even though the surface of the carpet may not seem as bad, uh, the pad just absorbs everything. So on all of these main rooms, the pad to 100% was affected. And so we, um, went ahead and extracted to pad as much as possible. Uh, it just makes it easier when we’re doing these water damage dimmer jobs to, um, scraped the pad and cut it and then bag it. It makes it a lot easier for us to handle that part of it. So cold the carpet back extracted the pad, scraped that, remove that,

and then uh,