Hello, this is Mark with Bigfoot restoration and repair. Today we’re going to go over some of jobs that we had done most recently and uh, what we did to mitigate it and take care of the problem for our clients. Um, this week we had a job that had a leak in its basement. Um, the homeowner wasn’t sure what happened or how the water got in. Um, so we had to do some, some research, there’s some evaluating and, and kind of evaluate things and then also eliminate things as well on what could have been the problems. So, um, with this particular job, it, it affected a couple rooms. I’m not too big but quite a bit of water. So, um, in the last couple of weeks here in, in Denver, we received quite a bit of rain. So, uh, my initial thought was, um, the water damage Denver job would have been something related to rainwater. Uh, so we, uh, but the amount of water that came through was pretty intense. So, um, we went outside and we checked kind of the, around the perimeter of the home there in the areas that were affected. So on this particular water damage Denver job, we made the assumption that there was no, no real way of the rainwater reaching. All of the drains were working fine, the slope was away from the house.

Um, the window Wells were, um, down to a depth that is acceptable and that will kind of hold moisture. Um, and it was clearly easy to see are clearly visible that you, the water didn’t come through the window. Well. So, um, with our equipment that we use, we have a, um, a probe which will just kind of let you know where the moisture is as well as the infrared camera, which then we’ll see pretty much can see through walls per se, um, a different temperatures and stuff like that. And from that you’re able to, um, determine more definitively where the moisture’s coming in through. So on this particular water damage Denver job, we were able to see that there was one area that was about three and a half feet high. Um, that was clearly where the water was coming in. Um, it, it made more of a fountain look or a kind of a bell curve.

I guess if you’re a math person, but, um, of where the water came down and kind of spread out in both directions. So the dry wall behind that, on this particular water damage, Denver job was, was fairly wet. Um, so something that definitely had to be removed. Um, and then plus we wanted to see, you know, what was behind it. So it was an exterior wall. Uh, really there was no pipes or anything running through that. So that pretty much eliminated kind of a fresh water inside the home pipe breaking or anything like that. So once we removed this dry wall, uh, there was some insulation as well and removed that. Um, then we got to the cement or the foundation of the home. And so we had probably a, a three foot crack that went all along the foundation there, that home. So it was a clear point of where the water came in.

So on this water damage Denver job, it was some type of groundwater. Um, now what that could be, we weren’t sure if at that point, but it was obvious that this is where the water came in. Um, so on this water damage Denver job, we found out how it came in the home and what we needed to do. But we always tried to figure out, we don’t want to do, we try and figure out what caused the issue. So we don’t want to mitigate the problem and have the client have the same thing happen. So we want to give him options, we want to rectify the issue. And so on. This one may be a little bit trickier on, yeah. Came in through the foundation of the basement in the basement from the home, but what caused it? So that took some evaluating.

Water Damage Denver | How Did Water Get Here?

Um, so before we, we knew it came in, how it came in, so, but we’re standing in water and that’s, you know, very uncomfortable and stuff like that. So we needed to, on this water damage Denver job, um, our plan was to extract the carpet, looked in good shape still. Um, and so this was an out of pocket claim. Um, so the homeowner was okay with us, uh, drying everything out, cleaning the carpet as well as then replacing new patterns and uh, tucking it back in and re cleaning everything. So sometimes insurance, uh, a case like this, if it’s outside water, it can be classified as a category three to where everything would then get replaced. But he was in a position where he could not file a claim or didn’t want to and everything then was going to be out of pocket. So, and this water damage Denver job, it was going to be a cash pay. And so we may not get as aggressive, let’s say with, with cutting everything out or removing everything. We, you know, our primary goal is to mitigate and dry everything out. We don’t want issues down the road. Um, but when it comes to material, um, carpeting like that, uh, the homeowner has a say. So in what is done with that carpet if they want to keep it or if they wanted, if he wanted to replace it, we could remove it as well.

So we went ahead and extracted all this. The wet carpet, pulled that back, um, extracted the pad knowing we’re going to replace it, but go ahead and re extract that pad. It is dry as possible. Then we are able to, to cut it and bag it and get out of the home. So that’s what we did here. So it affected mom. It’s always a lot worse than what it feels like on surface. So initially it felt like, Oh, it’s only about half the room. Uh, it ended up being about three quarters of the room and, and the other room looked like it was just a corner, but it affected probably a quarter of that room. So it’s a pad kind of works. Um, like a sponge, you know, it absorbs everything and may not reach the surface of the carpet so the carpet itself may feel dry. But on this particular water damage, Denver job that, uh, that moisture went quite a ways further than what we had initially thought. Um, we do use our moisture probes, so we were able to find out pretty quickly how far it went. So we knew, um, a quarter of the room and three quarters of the room on the other room. It was an office in a, in the living room that was effected. So we went ahead and did that, um, dry and everything, sprayed down everything with the antimicrobial, um, to prevent any type of issues down the road, any mold, anything like that. And this kills on 99.9% of anything that could be affected on the carpet.

So we went ahead and did that. Um, laid the carpet back down, was getting ready to get E fans in a D Hugh, this particular job called for um, eight air movers and a dehumidifier. Felt very confident that we’d be able to dry out everything there was drywall was wet in some areas about three, four inches up. But with our axial air movers, um, we very rarely do, we run into a water damage Denver job that we’re not able to dry and not get too aggressive with, you know, cutting up drywall and stuff like that just to be a, just because it’s somewhat wet. I mean, that’s why they make this equipment. And that’s why we take all the training that we do, is we want to do is less intrusive us a demo as we can. Obviously if it needs to be done, we’ll do it.

But we work on the, the principle, um, drying out the carpet, drying out the structure without getting too aggressive with cutting things up. So this one we did just do a about a four foot cut, four by two on the drywall where it was mostly effected exposing then the issue of the foundation being a crack there. So we went outside, made sure there wasn’t a sprinkler or a, a faucet that was on the outside of that, couldn’t see anything. It was the side of the house. Um, but uh, the ground did feel a little bit different than the rest right above where it, where it was affected. So, um, talk to the homeowner about, uh, the sprinkler system and, and if he knew of any lines that went from the front to the back of the house, there were through the side of that, so he wasn’t sure.

Um, exactly, but it was put in about three years ago and the company that did it, um, was still open. And so we made a call to them, um, to have them check their records and see what, what was needed or what was done on that. And then that would give us a determination if there was lines that would, even though they’re not watering anything back on the side of the house there, uh, you may have lines that go from the front to the back. So on this particular wider Davidge Denver job, it was, um, lines were run on that side there. Um, and he had a, it was a part of the season right now, during summer where you are running your water quite often. And so, uh, when you have that zone going, you’re definitely, that water’s not totally under pressure, but when you then run that zone, you do get that water flowing through there.

So we asked him to go ahead and turn that on. And within two minutes we saw water coming through the crack and the foundation. So, uh, we knew then what it was, shut that water down. So we knew it was this whole water damage. Denver job was in relation to the sprinkler. So we had him go ahead and call a sprinkler company, come out. Um, they came out shortly after and is able to dig that area up and see that there was a connection that broke. And so that’s why all the moisture, you know, just when that zone’s on and even though it’s the zones only ran for 10 to 15 minutes, um, that amount of water that can flow through there, that does flow through there, um, can do some severe damage. So that’s what we, we clearly saw, um, what happened. So it’s good to know.

I’m not always good that the client has to pay out of pocket. I mean, we have for a reason, but, um, he had to pay it out of pocket. But it’s, it’s nice to know on this, especially with this water damage Denver job that we were able to, to find out what caused the water damage. It’s very frustrating to do a water loss and you don’t know what caused it. Um, you know, we’re pretty good. We’ve been doing it for a long time. Um, but there are those rare occasions where it happens and you just have no idea what caused the water damage. Um, you mitigate it and you hope you don’t, you know, everything doesn’t happen again a couple of days later, anything like that.

So on this one we found out what the problem was, fixed it or, yeah, it is a sprinkler company. Fix it. So the water damage, Denver issue was resolved. We then, uh, dried everything out in three days. So we had, um, air movers going dehumidifier, going into two rooms. We come back every day, we want to do some moisture readings. When they do a testing, makes sure it is repaired and um, you know, their moisture should make some drastic changes there from day one to two. Um, as far as drying goes and it was doing exactly that. So within three days, everything was, was dry. Um, we went back getting our equipment. So we come every day, check everything. Third day, came back, pulled all the equipment, set up an appointment to come back and re-install new pad, tuck everything in, gave nice and tight again and uh, do a cleaning of all the effected areas and any area that we walk, we cleaned that as well. So if we go upstairs and are carrying trash bags, we go ahead and clean that area as well. Just ensure that anything, um, you know, any water may have fallen out of the trash bags and onto the carpet. So we went ahead and did that for them. So we came back, installed new pad and cleaned everything. So, uh, so this particular water damage Denver job,

Mmm.

Actually it turned into a decent job. Um, for us, we always like to, this is a previous client. Um, we always like to get them back and up and going again. He used that basement as an office. Um, so it’s nice to know we got the office up and going and he can continue his work within, you know, less than a week of when it occurred. So he thought he would, he said the last time he had a water damage it, it took him over three weeks from start to finish. So we pride ourselves on any water damage, Denver job, we, that we want to get you back to normal as quickly as possible. So that’s what we had done here. Within a week, he was back to normal using the office and everything was, was cleaned out. So if you have any other issues like that, any, uh, water, you fill her in your house, you don’t know exactly how it got there, give us a call. We could certainly take care of it for you. Um, troubleshoot it and, uh, mitigate any issue have. Thank you.