Oh right. Water damage Denver people. We’ve got 15 minutes to get after it and thank you so much for giving us your ear for a couple minutes and uh, hopefully it’ll do good. Hopefully it’ll give you a little something to think about and to consider. And we’ve got, we’ve got a subject, does your, that is a derivative of water damage Denver. So it all stems from water damage Denver typically when we’re talking about mold and what I want to do is bring an example to light of um, of actually not a client at this point, but a, someone that had reached out to us to inquire about, um, mold that they, well actually, uh, what they thought was just water damage Denver, but actually turned out to be much more of, um, kind of a complicated situation. So I think we’ve touched on this maybe on a podcast a little while back, but repetition is good, right?

Um, it, it kind of, sometimes I think as, as a company when we do this stuff day in, day out and you know, it’s somewhat second nature, we, we tend to maybe think that everybody gets it. Everybody understands kind of where we’re coming from, our, our perspective on how to deal with different types of situations and that we just have to remind ourselves is not really the case. And so please excuse us for being a little stubborn sometimes and we never want to intentionally be that way. So this is an intentional effort to, uh, just throw a little bit of knowledge your way, hopefully with respect to water damage Denver and the potential for, for mold and for growth and for things of that nature. So to skip to the bottom line, um, within the last few days we had an individual, um, send us a short, short message, uh, SMS message, just a, I don’t have it right in front of me, but it was, it was short and sweet, which is great. Um, it said, hey, I’ve got some water damage Denver, you know, I’m on the Denver in the, I think just a little bit, um, west of Denver. I’d really just like, uh, the carpet extracted, the pad polled and maybe a fan put in place. I mean, this individual literally said, here’s what I want you to do. Here’s what you’re going to do.

Don’t really have a problem with that. But what we do have to do is qualify, um, every single job that we’re going to get ourselves involved in because there, there are liability concerns, there are

i’s that need to be dotted, t’s that need to be crossed for us to feel good about putting our stamp, our company, um, logo at the top of the invoice saying we did this properly and won’t give every single detail of the conversation, uh, with this particular individual. But one of our technicians, one of our project managers reached out to her, uh, very, very promptly and just said, oh, got your message. How can we help? Give us some details here. And, uh, after about a 10 minute conversation with a little bit of back and forth and um, just kind of some other things that we needed to know about it. Um, it became pretty obvious that this, this situation that this gal had. Ha, you know, it was a little more complicated than perhaps either what she thought or what she was hoping to admit.

So that, that’s one thing that we totally get. You know, sometimes it’s like, oh boy, I don’t really wanna um, give, give this a water damage Denver company, all the details. I’m kind of embarrassed. I’ve got maybe something that I’ve ignored or been negligent on and I really don’t feel like, uh, exploiting myself here. So get it. Totally understand. But at the same time it’s going to come to light at some point. And so it’s best to just kind of get everything out at the beginning, give us as much information, factual information, thorough information as you possibly can from the Getgo. Helps us wrap our minds around exactly what might need to be done and if we’re ballparking cost or scope or just details about the job allows us to give a much more accurate,

um,

projection to the customer. So, um, the, it really wasn’t a matter of negligence I don’t think. Um, but really what, what seemed to be the case was that, uh, this individual had about, uh, an abnormal amount of groundswell. So with the, the current thunderstorms, the rain, the afternoon rain that we’ve had in the metro area over the last week or so here,

um,

at some point there’s just nowhere else for the water to go. If, if you’re in an area that maybe is more, more of a floodplain or who knows, but what this gal, it was obvious that it was coming up kind of from the foundation. It’s not like shadow pipe burst or anything overflow. It was water that was presenting itself on the carpet in the drywall. I’ll waking up from, from below. It happens. And I think we’ve probably touched on that a few times in the last podcast or too to some degree. And so there’s things that you can do to try to protect your property from, you know, from having this situation. But at some point, sometimes if it’s going to happen, it’s gonna happen and you just hope and pray that it doesn’t and that we don’t have, you know, six days of torrential downpours in a row. So it’s not an issue. But if it is, has to be addressed. And whether or not this gal had noticed it and Ben a little bit, you know, shuffling her feet, whether she wanted to call a water damage Denver company or not. Um, she chose, you know, a, a random Sunday in June to go ahead and reach out and again, try to basically dictate how, how the job was going to go, um,

upon, and I’m not the project monitor manager that reached out, but upon questions and a little bit of probing and I don’t believe that we actually have been on site to, uh, to evaluate this.