When disaster strikes….
Bigfoot Restoration & Repair is located in the heart of the Denver Metro Area…one of the reasons why they are known for tremendously fast response times, especially for water damage Denver. Bigfoot is locally owned and operated, not affiliated with any national chain or franchisor. They have helped on projects all over Colorado…they aren’t confined to just the Metro Area so be sure to reach out with water damage Denver and all other restoration needs no matter where you are in this beautiful state. Regardless of your location or situation, Bigfoot is your trusted resource when disaster strikes. If you or someone you know may be dealing with water damage Denver or other restoration issue at home or business: you can rest assured Bigfoot is here to help, and will provide everything necessary to get things back to normal in an efficient manner.
Bigfoot is available 24 hours a day every day of the year. The company and staff are certified in all areas of restoration. Most importantly they have a passion for what they do.
Believe In Us.
Bigfoot offers a number of services to our water damage Denver community including: water damage Denver restoration, fire damage restoration, mold mitigation/removal, smoke damage clean up and repair, just to name a few. We are also to assist with abating and protecting crawl spaces, whether or not they have experienced moisture issues or not.
The mission at Bigfoot isn’t anything earth-shattering or proprietary: they simply believe in creating the most positive experience possible with each client. Unfortunately, this is not the norm in the industry. They understand that each situation is different. Each family has specific needs. Each commercial client has unique priorities. That is where the effort to truly get to know the insured kicks in. Bigfoot is notorious for paying incredible attention to detail. Many losses are life-altering situations and the water damage Denver or other damage has already been done. Not only do people need a reputable company to get the work done properly, they also need the support and sincere empathy that Bigfoot is known for. It is Bigfoot’s goal to be the calm in the storm and the silver lining to the clouds.
When you include Bigfoot in your project, you are assured of two things:1)Timely, quality work and 2)exhaustive communication. Everything that is a part of your job scope will fall under the umbrella of these two items. Understandably, people are a bit on edge when hiring a restoration contractor. They need to know that their voice will be heard and that their concerns will be attended to. They want a reasonable, laymon type description of the work that needs to be done. They want to be kept in the loop with respect to the immediate as well as general progress of the job. Ultimately, they want the job completed by friendly professionals in an acceptable amount of time. These are the expectations Bigfoot think every customer should have..they absolutely love the discerning client as it truly gives them the opportunity to shine. Every once in a while, however, a client may not particularly care to be overly involved in the process. Life is busy: work, family, friends, social clubs, community events, religious commitments, organizations, volunteering, etc can can consume just about every waking moment of the day. The crew at Bigfoot understands and respects the needs of this customer as well. They desire as little distraction as possible…perhaps a solid conversation at the beginning of the project, brief intermediary updates, and finally a green light at the end to assure them that everything is back to normal. No matter the personality type, Bigfoot is ready to accommodate!
It’s not enough for Bigfoot to be experts on water damage Denver and ultimately thrill their customers, alone. They are also deeply committed to supporting charitable causes and engaging in community efforts. To learn more about Bigfoot’s vision, check out the “We See You” campaign that ownership has formed to aide and support those that truly need some loving restoration and a Bigfoot hand in time of need.
Curious about the founders of this great water damage Denver and restoration company? Read on!
Meet Mr. Marc Lucero
Marc is a native of beautiful Colorado, born and raised in Denver. After graduating high school Marc began his early career in the cleaning and water damage Denver restoration business. After getting his feet wet in the business, Marc joined the United States Air Force where he served for five years. While in the USAF, Marc received his bachelor’s degree from University of Mount Olive in Business Management. Marc continued his education and received an MBA from Regis University.
Marc is blessed with two amazing sons, Austin and Tyler. His family continues to grow with Austin’s wife Jenn and two grandchildren Aidan & Thea.
Marc has now been in the cleaning and restoration business for over 20 years and is certified and trained in all areas of restoration – fire damage, water damage Denver, mold, odor and structural drying. When Marc started Bigfoot his main mission was to provide superior service, an honest company and have the best possible solutions to a client’s needs. Marc has a hands on approach for his business and will have a presence in as many jobs as possible, letting clients know he will be there for them in their time of need.
Meet Mr. Stephen Small
Steve is a native Coloradan and has lived in the South Metro area his entire life. After graduating High School, Steve attended Tabor College in Kansas on soccer and academic scholarship. He graduated with honors in 2001 with a degree in Business Administration with minors in marketing and management. After a brief stop in the music industry as a management and production executive, Steve found his way back from the East Coast to Colorado, and can’t imagine ever leaving again. It’s no mystery that Steve thoroughly enjoys all things Colorado and is a diehard fan off all of our professional sports teams. His wife, Lindsay, and children, Tatum and Lily, are his crown jewel and he highly values home and family life and experiences.
Steve has actively served in the cleaning and restoration industry for almost 20 years. He holds many certifications and has mentored numerous individuals aspiring to succeed in this fields of cleaning, water damage Denver, and restorative techniques.
Steve’s passion lies in the execution of elite customer service and overseeing the administration of efficient communication and teamwork within in any business venture he takes part.